Most leaders think they’re great listeners—until they realize they’re missing the most critical step.
In this episode of the Small Brave Moves podcast, I am joined by leadership expert Heather Younger to break down the 5-step framework for active listening that transforms team trust, communication, and engagement.
Heather shares why active listening is a superpower every leader needs, how most of us are doing it wrong, and most importantly—how to do it right.
We’ll dive into:
How to truly listen—not just hear—what your team is saying
- The #1 mistake leaders make when trying to connect with employees
- Why small, consistent actions matter more than grand gestures
- How to use active listening to navigate tough conversations with confidence
If you want to lead with more clarity, confidence, and connection—this episode is a must-listen.