Hey Leader,
Are you ready transform your team’s communication, culture, & performance?
I teach a proven communication framework to take your team from misaligned, defeated, and frustrated to high performing and engaged with confidence and ease.
I’m building a community of leaders who are brave enough to have the tough talks that inspire transformative growth in their teams and organizations.
Will your team be joining us?
Does this sound familiar?
Your team feels like a ‘free for all’—with no clear rules, rhythms, or routines—and performance is suffering as a result.
Miscommunication is rampant, leading to confusion, frustration, and projects that stall out or fall apart.
You’re avoiding a conversation with a team member who isn’t performing, hoping the problem will fix itself, but it never does
Conflict is brewing under the surface, but you’re not sure how to address it without making things worse.
Employee engagement is at an all-time low, and you’re watching talented people quietly quit or leave for other opportunities.
You dread tough talks, feeling anxious about confrontation, and aren’t sure how to approach these conversations without causing more tension.
Yep, that's my team😥⬇️
IT DOESN’T HAVE TO BE THIS WAY!
Wouldn’t it be amazing if?…
Tough talks became an opportunity for growth, rather than something to dread—leading to breakthroughs in performance, relationships, and team dynamics.
Your team was consistently high performing, and everyone understood their roles and responsibilities, eliminating confusion and frustration.
You could confidently handle every tough conversation, knowing exactly what to say and how to say it, so that your team gets aligned quickly and effectively?
Miscommunication was a thing of the past, replaced by clear, honest, and open dialogue that fosters collaboration and trust.
Conflicts were resolved before they escalated, with your team working through issues together, rather than letting them simmer beneath the surface.
Employee engagement skyrocketed, with your team motivated and excited to show up every day, knowing they’re heard, supported, and valued.
I CAN TEACH YOU HOW
THE STATISTCS DON’T LIE
Here’s the hard truth…
86%
Of Employees
cite a lack of collaboration or ineffective communication as the primary cause of workplace failures.
38%
Of Managers
said they don’t give feedback regularly, even though 72% of employees say they would perform better if they did.
$37 billion
Is Lost Annually
due to misunderstandings, errors, and productivity loss.
What’s Included Inside the Course
Video Course
A series of video lessons and presentations from Nicole Bianchi teaching you the Five Tough Talks Certification course material.
Workbooks + Resources
Workbooks and resources for every module to help you implement your learning for maximum results.
Coaching Opportunities
Discounted 1:1 or team coaching sessions and packages with Nicole Bianchi.
Digital Certificate
A digital certificate of completion to recognize your new skills.
Community of Leaders
Be instantly added to a community of other certified leaders to lean on for support throughout all of your leadership challenges.
Credly Badge
A Credly badge to show off on your LinkedIn, email signature, resume, and more!
Are you ready to take your team from...
STRUGGLING
Tough talks are a constant source of anxiety. You avoid them, leading to miscommunication, missed deadlines, and team misalignment. Conflicts go unresolved, morale drops, and you feel overwhelmed by the growing disengagement within your team. Asking for help feels impossible, and leadership becomes more about putting out fires than driving results.
TO…
THRIVING
Tough talks become tools for growth. You handle them with confidence, creating clear communication, aligned goals, and a high-performing team. Conflicts are addressed head-on, boosting trust and engagement. You feel empowered as a leader, asking for what you need, and transforming challenges into opportunities for success.
Take a Look Inside the Course
HOW WE WORK
module one
In this module, students dive into the first of the Five Tough Talks: "How We Work."
Nicole explains the critical importance of intentionally setting the rules, routines, and rhythms for your team.
This essential conversation lays the groundwork for all subsequent tough talks, ensuring an aligned and productive work environment.
By establishing clear expectations and collaborative practices, you'll build a strong foundation that supports and enhances the effectiveness of the remaining tough talks.
module two
THE ASK
In this module, students explore the second of the Five Tough Talks: "The Ask."
This crucial conversation focuses on leaders acknowledging their need for assistance or support from others.
Building on the foundation set by the "How We Work" conversation, "The Ask" teaches leaders how to ask for help, permission, and acknowledgement, which is a critical skill for brave leaders.
Nicole will guide you through best practices and actionable steps to master this conversation, ensuring you can confidently and effectively articulate your needs and foster a culture of collaboration and support.
module three
Learn how to address shifts in your team’s behavior, performance, or relationships without tension or drama - creating accountability and action.
module four
Learn how to confidently confront when someone on your team isn’t showing up as their best self, and how to challenge them to live up to their fullest potential.
module five
Whether it’s a team member leaving a role, a project being shelved, or a change in direction, Nicole will teach you how to navigate tough transitions and departures with grace — ensuring no bridges are burned, and new opportunities are created.
With Everything Else You Need to Be Successful
module six
Nicole guides you through every step, from preparation to execution and follow-up. Learn how to effectively prepare for a tough talk, navigate the complexities of the conversation itself (the messy middle), and implement crucial steps afterward to achieve exceptional results. This module equips you with the practical tools and strategies needed to handle tough talks with confidence and finesse, ensuring successful and constructive outcomes.
module seven
Learn how to protect your energy, body, mind, emotions, and spirit while navigating tough talks and conflicts. Learn techniques for self-care and energy management that ensure you remain centered and effective, even in the most difficult conversations. This module provides essential insights and practices to help you stay balanced, healthy, and empowered throughout your journey of mastering tough talks.
module eight
Nicole provides a step-by-step guide to help ensure you deliver your message during tough talks clearly and concisely. Learn how to be intentional about your message, choice of words, and tone of voice to demonstrate the seriousness and importance of the conversation. Plus - get 30 days of actionable skill building habits to keep the momentum going even after you complete your course work.
DID SOMEONE SAY BONUSES?
Oh yeah! There’s more.
+ BONUS MODULES
SWIM BUDDIES
A swim buddy is someone who supports you during difficult times, holds you accountable, provides honest feedback, and act as a sounding board during crises or life-changing events. Nicole will guide you through the process of identifying your ideal swim buddy, embracing vulnerability to seek their support, and establishing a successful accountability partnership. Learn the framework for a strong swim buddy relationship that enhances your leadership journey and helps you achieve exceptional results.
LEADERSHIP PHILOSOPHY
Nicole helps you explore your core values, beliefs, and leadership style. By gaining clarity on your personal leadership philosophy, you will be better equipped to approach tough conversations with authenticity and confidence. This self-awareness not only strengthens your leadership but also ensures that your tough talks are more impactful and aligned with your principles, leading to more meaningful and constructive outcomes.
Take a Look Inside the Community
Members Get Access to 7 Different Leadership Community Spaces
✨Monthly Motivation
Each month, Nicole will share an exclusive Motivation Video crafted to inspire and empower you as a leader. These videos are designed to provide actionable insights to navigate challenges and seize opportunities, encourage brave, intentional leadership, and spark fresh ideas and deeper connections.
🎉Special Events
A place to RSVP to special events hosted by Nicole, such as live classes, coaching sessions, Q&A’s, or guest expert sessions. Check the event space regularly, mark your calendar, and join in. It’s a fantastic way to dive into topics with the community and connect in real time.
🧰The Leadership Toolbox
A growing library of Nicole approved leadership resources to help you be the best, bravest, and most authentic leader you can be. This includes podcasts, books, articles, statistics, and more.
🏊Swim Buddies
A space where leaders can find accountability partners outside of their organization. If you’re looking for accountability, connect with a Swim Buddy here! Sharing ideas and strategies with other leaders can open up new insights and keep you moving forward.
💼Leadership Philosophy
A space for leaders to share their leadership philosophies and how they’re putting them into practice. Share your leadership philosophy, while learning from others’ approaches. This space encourages thoughtful discussion around leadership styles and values in action.
👥How We Work
This space is all about sharing best practices on team alignment and performance. Share what’s working for you in terms of team alignment, rules, and routines. You can also seek advice on improving collaboration and team performance from other leaders who’ve been through the program.
🦋Butterfly Moments
A space to celebrate the wins, big and small, that come from leading with bravery and having those tough but transformative conversations. This space is your reminder that every breakthrough, no matter the size, creates a ripple effect of positive change. We inspire each other to keep moving forward, one Small Brave Move, tough talk, or Butterfly Moment at a time!
We’ve designed the Five Tough Talks Online Certification Program to meet your team’s needs, learning styles, and budget with three enrollment options. This program operates like an annual membership, ensuring that you and your team consistently benefit from ongoing support, updates, and a thriving community. Book a meeting with our team today to discuss the best enrollment option for you! 🌟
How It Works
I’m confident that the Five Tough Talks Certification Program will transform the way you lead and communicate. That’s why I offer a 30-day money-back guarantee. If, after completing less than 25% of the course, you don’t feel it’s the right fit for you, simply let me know within 30 days of enrolling, and I’ll give you a full refund—no questions asked. Your success is our priority!
100% risk free money back guarantee.
What Certified Leaders Are Saying
Lisa Saar - Elementary School Teacher
Phillip James - Vice President, WEG
Michelle Hurt - COO, Mid-America Council
Are You Ready To
BREAK THE CYCLE
OF MISCOMMUNICATION?
Miscommunication in teams creates a vicious cycle: unclear expectations lead to missed deadlines and frustration, which causes conflicts to go unresolved. As trust erodes, engagement drops, performance suffers, and team dynamics break down further. Without addressing these issues, leaders and teams remain stuck in a pattern of inefficiency and disengagement, making it harder to achieve meaningful results.
After the course you and your team will be able to
Handle tough conversations with confidence, addressing issues head-on and fostering alignment across your team.
Create clear rules, routines, and expectations, improving communication and boosting productivity.
Resolve conflicts quickly and effectively, building trust and stronger team dynamics.
Foster a culture of engagement and accountability, where every team member shows up as their best self.
Why
Choose This Course?
I’ve worked with 1000's of leaders just like you improving the communication, culture, and performance on their teams.
The Five Tough Talks is a proven framework based on my best-selling book.
I have 20+ years of experience as a Master Certified Executive Coach.
It’s not just a course! You can add on customizable coaching packages to meet you and your team where you’re at in your leadership journey.
The course has everything you need and more to be successful and experience transformation.
Join a growing community of other certified leaders to lean on during your struggles and celebrate the wins!
Meet Your Instructor
NSA Certified Speaking Professional
Master Certified Executive Coach
Best-Selling Author
Host of the Small Brave Moves Podcast
20+ Years of Experience
Thousands of Happy, Thriving, and Brave Leaders
The Results Speak For Themselves
Based on surveys conducted before and after taking the Five Tough Talks® Online Certification Program. The leaders surveyed held positions such as CEO, CFO, Vice President, VP of Operations, COO, CHRO, President, General Manager, and Educator.
Frequently Asked Questions
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This course is ideal for mid-level to C-suite leaders, managers, and corporate teams who want to improve communication, resolve conflicts, and lead with confidence. It’s perfect for anyone ready to do the work required to foster a culture of trust, collaboration, and high performance.
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The course is delivered as a series of video lessons with quizzes and workbooks to help you and your team implement your new knowledge and skills. There is also a community of other certified leaders to lean on for support.
There are different tier options to meet you where you're at in your leadership journey.
If you are an individual looking for a self paced learning experience you can enroll here.
If you are a leader of a team or cohort who wants to go through the course material together in a structured format with a custom private community - book a meeting with my team to discuss here.
If you are a leader of a team who wants to go through the course material being led by Nicole Bianchi herself with weekly coaching and accountability options and a custom private community for your team - book a meeting with my team to discuss here.
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The Five Tough Talks Certification Program is built on a proven framework that focuses specifically on brave, honest communication. It provides practical, actionable steps for resolving conflict, fostering trust, and improving team performance through tough conversations.
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In addition to the video lessons, workbooks, quizzes, and other resources, you’ll have access to a growing community of other certified leaders. After you're certified, you get access to discounted 1:1 coaching sessions with Nicole for personalized support.
If you are looking to go through the course with a coaching package add on - book a meeting with my team here.
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Yes! Upon completion you can request a digital certificate of completion and a Credly badge to show off on your Linkedin, socials, email signature, resume, and more.
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We offer a 30-day satisfaction guarantee. If you’ve completed less than 25% of the course and don’t feel it’s the right fit, simply request a refund within 30 days of enrolling for a full refund—no questions asked.
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The certification program operates like an annual membership, meaning, your enrollment fee is an annual fee. Once you complete the program for the first time, you keep your digital certificate and Credly badge forever. To keep access to the course material, digital resources, community, and updates, you will need to renew your enrollment fee on an annual basis.
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Yes, we offer custom delivery packages for corporate teams that include direct support from Nicole and tailored content. Book a meeting with me here to learn more.
Not Ready to Commit?
Get started using the Five Tough Talks framework by signing up for the free mini course.
🖥️Five Tough Talks Mini Course: Learn how to lead the five toughest leadership conversations so you can keep your team aligned and performing at their highest level. This video course takes less than 30 minutes to complete and includes additional resources such as:
Conversation starters
15 questions for your next 1:1
