Book about leadership and improving team communication

Nobody likes having a tough talk because they don’t know how to have them.

Five Tough Talks is your playbook for identifying when it’s time to have a conversation, how to prepare ahead of time, what to say in the messy middle, and how to move forward after.

When a leader has more of the first three Tough Talks, it decreases the need and frequency for the last two. The more you practice and face your fear, the easier it becomes to lead brave conversations for exceptional results.

There are Five Tough Talks every leader should learn:

  • To intentionally set agreements on how to best work together.

  • To acknowledge you need something and making a request for what you need.

  • To explore a change or shift in a person’s behavior, performance or the relationship.

  • To see someone not at their best and confronting the issue, behavior or performance.

  • To acknowledge this isn’t working and determining a path forward.

“Leadership is an action. With this essential guide, Nicole Bianchi shows how to act with bravery during the inevitable tough talks required in business and in life.”

Daniel H. Pink

#1 New York Times bestselling author of the THE POWER OF REGRET, DRIVE, and TO SELL IS HUMAN

Did you know that at any given moment

80% of people are avoiding a difficult conversation at work?

If this sounds like you, I’m here to tell you this could be having a bigger impact on your life than you think.

When leaders avoid having the tough conversations required to create team alignment it creates a “free for all” work environment without the rules, routines, and rhythms needed for positive team dynamics and high performance.

This leads to employees believing their leaders don’t care - so their performance plummets, and employee turnover rates skyrocket.

The truth?

The only thing standing between you and the leader you want to be is the bravery to lead tough conversations.

“Nicole does it again! The small brave move of having a tough conversation is essential for healthy, substantial relationships, both personal and professional. The pages are full of practical steps with personal stories that bring to life the possibilities in your own tough conversations”

Denice Biocca

CHRO Gas Power, GE Vernova

In my experience as a

I’ve had countless leaders approach me and ask:

  • I hired the best talent there is - why is my team not performing?

  • Why are my employees quitting?

  • How do I get my team working together and on the same page?

  • How do I improve company culture?

  • Why is there so much tension on my team?

  • Where do I start in turning this team around?

The answer is more simple than it seems.

  • Certified Speaking Professional

  • Master Certified Executive Coach

  • Best Selling Author

  • Leader of transformation within Fortune 300 companies

Be brave enough to have the tough talk and execute with kindness, clarity, and intentionality.

“Leaders having one meaningful conversation per week with each team member develops high-performing relationships more than any other leadership activity.”

JANUARY 23, 2024: In New Workplace, U.S. Employee Engagement Stagnates

What you’ll learn

How to prepare for a tough talk so you feel clear and confident.

What to say in the “messy middle” so you’re ready for any reaction or response.

How to end with accountability and action to create exceptional results.

“Work gets done through people. Relationships improve through conversations. This book shows you how to have five of the most important ones. ”

Michael Bungay Stanier

Author of The Coaching Habit and How to Work with (Almost) Anyone

Wondering if Five Tough Talks is for you?

Here are a few examples of people who have created transformations with this work:

👩🏻‍💼 Mid-Level to C-Suite Leaders

🗨️ Coaches and Consultants

👯 Corporate Teams + Training Programs

🍎 Teachers and Students

🫂 Human Resources Professionals

❤️‍🩹 Healthcare Professionals

💼 Startups and Entrepreneurs

⚽ Sports Teams

👩‍👧‍👦 Families

📬 Community Leaders and Non-Profit Organizations

🧠 Mental Health Professionals

👔 Government Agencies and Public Sector Organizations

🤝🏻 Professional Associations and Networking Groups

Get your copy of Five Tough Talks on Amazon

$16.99

How to lead brave conversations for exceptional results.

$18.99

Want to take this work even deeper? Try the Five Tough Talks workbook!

Coming Soon

A new way to master the Five Tough Talks is coming soon. Join the waitlist.

Five Tough Talks Certification brings the Five Tough Talks to new heights with an online certification course designed to get individuals, leaders, and teams communicating at the highest level. Learners emerge with the ability to execute the Five Tough Talks like a pro and empowered with the skills and tools they need to navigate complicated communication dynamics.